Identified - We're investigating an issue affecting Facebook connections for all customers. Since 27 Sep 17:23 AEST, Lexer hasn't been able to sync data with Facebook, and connected accounts may show a "token invalid" error.

We've identified the cause. It's a platform-level requirement on Lexer's connection to Meta, not a problem with your account, credentials or permissions, and your data is safe. We're working with Meta to restore access now.

Sep 28, 2026 - 07:30 AEST
Hub Operational
Profiles Operational
Conversations Partial Outage
Integrations Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 28, 2026

Unresolved incident: Lexer Facebook integrations unavailable.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.