Data Processing Delays - AWS network connectivity

Incident Report for Lexer

Resolved

This incident has been resolved.
Posted Sep 19, 2023 - 16:40 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 19, 2023 - 16:39 AEST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 19, 2023 - 10:34 AEST

Investigating

Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly. AWS status page is being monitored closely for updates - https://health.aws.amazon.com/health/status
Posted Sep 19, 2023 - 08:00 AEST
This incident affected: Hub.