Shopify integration service disruption

Incident Report for Lexer

Resolved

All missing data has been loaded.

Posted Jun 28, 2023 - 17:45 AEST

Monitoring

A solution has been deployed. The missing Shopify data is being processed and scheduled updates will resume within the next 24 hours.

Users can monitor their dataset updates via the Dataset feature. Anyone with Admin permission is able to access Dataset. Read more here: https://learn.lexer.io/docs/dataset-management

Posted Jun 27, 2023 - 16:58 AEST

Identified

We are currently experiencing issues with our Shopify integration resulting in failures in processing data. Our team is working to implement a solution and backfill missing data.

Posted Jun 26, 2023 - 15:48 AEST

This incident affected: Integrations.