Conversation processing delays

Incident Report for Lexer

Resolved

This incident has been resolved.
Posted Nov 20, 2023 - 19:24 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 20, 2023 - 19:18 AEDT

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 20, 2023 - 19:13 AEDT

Investigating

We're investigating conversation processing delays for integrated Facebook and Email accounts.
Posted Nov 20, 2023 - 19:04 AEDT
This incident affected: Conversations.