Respond Automation issue
Incident Report for Lexer
Resolved
This incident has been resolved.
Posted Feb 24, 2022 - 08:10 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 23, 2022 - 19:37 AEDT
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 23, 2022 - 11:45 AEDT
Update
We are continuing to investigate this issue.
Posted Feb 23, 2022 - 10:45 AEDT
Investigating
We're investigating an issue with Respond Automation rules, which is impacting the ability to correctly assign objects in Respond queues.
Posted Feb 23, 2022 - 10:45 AEDT
This incident affected: Conversations.